COVID-19 response

Digital on demand
NHS GGC

COVID-19 vaccination

Vaccinations were delivered predominantly in community mass vaccination centres, all recorded via the TURAS VMT application. To maintain the lifelong GP record, all COVID-19 vaccination data was back-populated into GP systems.

COVID-19 Community Assessment Centre (CAC)

Over 40K patients referred, appointed and assessed over 2 years of operation. Rapid establishment of 8 COVID-19 Community Assessment Centres including Gateway protocols, RMC appointing, Assessment recording via bespoke Turas App, and PCR Testing.

COVID-19 Hub

Reviewing, monitoring and adapting COVID-19 systems, processes and pathways. The COVID-19 Hub handled more than 80K referrals since March 2020. GP OOH Service continues to receive COVID-19-positive patients and patients with key COVID-19 symptoms during the out-of-hours period.

Care homes testing, email / test results

Set up and training for HSCP sites to generate PCR test requests electronically for over 200 Care and Nursing Homes, and deliver results via NHSmail / 365 and MicroStrategy reports and dashboards.

Rapid implementation of Health Records Admin Hub to support Flow Navigation Hub

  • To direct patients to appropriate services to reduce unnecessary pressures on Emergency Department
  • Redesign of urgent care pathways
  • The Admin Hub incorporates Phlebotomy booking as well as Staff Testing and CAC bookings
  • 6,000 referrals are processed each month from NHS24
  • 5,000 referrals are processed and booked for Phlebotomy per month
  • 1,600 bookings per month are made into Community Assessment centres via the Admin Hub

Informatics and data analytics

  • Reporting of positive results to support HSCP and care home management of COVID-19 tests
  • Expanded Unscheduled Care Command Centre operational views of SATA and CAC and introduced overview of inpatient positive and pathway cases.
  • Introduced collated daily COVID-19 KPI reporting covering activity, occupancy, absences, vaccinations, and prevalence figures.
  • Cohort management and schedule processing to support COVID-19 and Flu vaccination programmes.
  • Remobilisation planning and activity monitoring including reporting of all reprioritised waiting lists.
  • Three million COVID-19 vaccinations recorded via the Vaccination Management Tool application