Aims and key enablers

Key enablers to high quality post-diagnostic support

The framework is influenced by four key areas which are essential for the delivery of high
quality post-diagnostic support (see Figure 1).

A clear business case will sustain the delivery of post-diagnostic support and create conditions for the service to flourish. The necessary resources, leadership support, mainstream funding and clear commissioning intentions based on robust local data will support high quality provision. Measurement to demonstrate the benefits of post-diagnostic support and, in turn, the economic benefit to organisations, supported by case studies reflecting the real-life experience of post-diagnostic support, will assist the business case. The driver diagram in Figure 2 below illustrates the overall aim of the framework and the main factors that contribute to achieving the aim:

• the primary drivers are the personal outcomes people can experience as a result
  of receiving high quality post-diagnostic support
• the secondary drivers are the four key areas in Figure 1 that underpin the
  outcomes, and
• the change ideas are the quality criteria – the practical things that need to be in place to meet the aim.

Figure 2: Driver diagram for high quality post-diagnostic support