Download this table to keep 
| Pros |
Cons |
- Easy to fit into people’s schedules i.e. asynchronous.
- Useful for prompts, reminders, brief follow up on longer sessions.
|
- People may have difficulties with written communication
|
| Do's |
Don'ts |
- Be clear about when you will respond to the person.
- Follow good practice in providing clear, concise emails that combine factual information with a supportive tone.
|
- Send any information that is not relevant or necessary to the person
|
Infoforwellbeing
