References
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2. Kessels RP. Patients’ memory for medical information. J R Soc Med. May 2003;96(5):219-22
3. Anderson JL, Dodman S, Kopelman M, Fleming A. Patient information recall in a rheumatology clinic. Rheumatology. 1979;18(1):18-22
4. Jason Leitch (2020) “Good communication techniques” https://vimeo.com/405361568
5. Plain English Campaign (2001) “How to write medical information in plain English” http://www.plainenglish.co.uk/files/medicalguide.pdf
6. MoneyMatters http://www.moneymattersweb.co.uk/
7. Rowlands, G et al (2015). A mismatch between population health literacy and the complexity of health information: an observational study, British Journal of General Practice 65(635): e379-e386 https://bjgp.org/content/65/635/e379
8. Polypharmacy: Manage Medicines https://managemeds.scot.nhs.uk/for-patients-and-carers/decision-making-tools/decision-making-tools/
9. Public Health England (2018) “Stop smoking options: guidance for conversations with patients” https://www.gov.uk/government/publications/stop-smoking-options-guidance-for-conversations-with-patients/stop-smoking-options-guidance-for-conversations-with-patients