All staff who are likely to perform assessments on individuals presenting with a Psychiatric Emergency should be trained in the management of violence and aggression.
Staff should be aware of risk in the patients home:
- If lone working, lone working procedures for the organisation must be followed.
- Be aware of potential weapons.
- Staff should position themselves with a clear escape route.
- Staff should have a telephone to summon assistance.
- If a potential weapon is present the patient should be asked to remove it.
- If the patient refuses to remove the weapon, staff should leave immediately and call for police assistance.
- In case of escalation and aggression, staff should leave immediately and call for police assistance.
- Teams should be aware of the situation and have an agreed timescale to raise the alarm if staff do not return from the assessment/make contact within the agreed time frame.